Customer Service
From the moment you enter Katydids, you are greeted with a warm and friendly hello! We like to offer assistance to you when selecting just the perfect gift or if you need help finding that unique accessory for your home, all without being pushy.
Katydids offers many wonderful things in hopes that the choices you make will provide beauty to your home, pleasure to your spirit, and joy to your family and friends in the gifts you give. If you do not find what you are looking for or we are out of a particular item, we do our best to supply you with what you need by placing you on our Customer Request list. This list enables us to call you as soon as we receive the merchandise that you have been waiting for. It also provides information to us when we are placing orders hoping that we may help find what you are looking for.
I
have been told on several occasions that when someone walks in to a room carrying a white box with a purple ribbon around it that #1, it’s from Katydids and #2 there’s something good in it. (I personally think that is pretty cool). I am a nut for packaging. Details are very important to me. We want you to walk out of the store feeling as though you have just shopped Rodeo Drive. Whether you just purchased a candle or a piece of art, your package will be wrapped in tissue, placed into a box or shopping bag and adorned with purple ribbons. Oh, did I mention that we gift wrap in beautiful paper or gift bags at no additional charge. Don’t worry if you bought too much, we also help you to your car.If you have not experienced Katydids before, why don’t you stop by so we can make YOU feel special too.